If you are seriously considering any type of Electrical works, you’ve probably discovered that there are a lot of decisions to make! The Ultimate Electrical Contractor Vetting Checklist from Electrical Innovations will ensure you choose the right team for your project.
At the top of this list stands one preeminent question:
How do I select a reputable Electrical Contractor?
This question is so important because the expertise and integrity of your Electrician will play a huge role in determining the final outcome of your project.
To assist you in this process, we at Electrical Innovations have put together a checklist. It will help you vet potential Electrical Contractors. This checklist is based on our experience of working with over 1,000 customers throughout Derby and the Midlands. Also from helping folks who found us through the internet find a reputable electrician in their area.
So, regardless of where you live or whether you are looking for a small works or major project. This checklist will help you identify various criteria to look for when selecting your Electrical Contractor.
Okay, let’s jump right in! You can print off this page and follow along.
The Ultimate Electrical Contractor Vetting Checklist
Contractor Name: ___________________________________________________________
1. Business Information and Experience
__ The company is both licensed and insured
Note: ask if the name of the company on the license is the same as the company name. If not, find out why.
__ Find out how many years they has been in the Electrical business
Years in business: __________
Note: 43% of contractors fail within the first three years after start-up
2. Customer References
Ask the following questions of the Electrical Contractor:
- How many rewires have you installed since in business? __________
- How many were installed last year? _________
- Of those installations, how many references can you provide? ________
Note: if the electrician provides less than half of their customers as references, we consider this to be a red flag. Our experience has been that the vast majority of people when asked are willing to go on a reference list. In our opinion, providing less than half of the customers as references equates to less than a 50% chance of being happy in the end.
__ Call at least 10 references
When Calling References, Be Sure To Ask The Following:
- If you could do it over, would you use the electrician again?
- What did you enjoy about the experience?
- What was least enjoyable?
- Which Electrical options, and accessories did you choose?
- How would you do it differently?
- How did the Electrician handle challenges and problems when they arose?
3. Reviews and Ratings
__ Collectively, the Electrical Contractor has at least a 5:1 good review to bad review ratio
__ They responded reasonably to negative reviews when possible
4. Products Used By the Electrician
__ Any products the contractor uses have good reviews in the marketplace
__ The customer references you called gave the products used by the contractor positive ratings
__ The products are backed by competitive warranties
5. Workmanship Warranty
- How long is the duration of the Electricians workmanship warranty? _______________________________________________________________________
- What specifically does the workmanship warranty cover? _______________________________________________________________________
- What happens in the event that a repair is needed? (who pays for parts and labour)? _________________________________________________________________________
6. Installation Practices
- Does the Electrical Contractor have any installation or construction practices that distinguish them from the competition? ________________________________________________________________________
- Are these practices relevant? ________________________________________________________________________
7. Design and Project Planning
__ The Electrical Contractor will present a plan to you before the project begins showing the following:
- exact works to be carried out
- location of any Electrical Outlets
- the elevation (or height) of the accessories
- Brands of Materials to be installed
- access plan for installation
- Consumer Unit layout if applicable
- Switching options if applicable
8. Pricing and Contract
__ Whenever possible, the price for all work is included in the contract or at the very least as a formal quote.
Note: try to avoid going into an agreement with the understanding that any parts of work will be priced after the project has began. This is a tactic some contractors use to make the initial price of the project seem lower than what it will be.
__ Estimated completion date is listed on the contract
__ All “throw-ins” are listed on the contract
9. Things That Are NOT All That Important
- The size of the company: great Electrical Contractors come in all sizes 🙂
- In-house construction vs sub-contracted work: at the end of the day, great Electrical Contractors get it done either way and make sure you are happy in the end.
- Website and Marketing: Shiny brochures and updated Facebook posts are nice, but not necessarily an indication of integrity or expertise.
We hope you will find this helpful on your quest to finding the perfect Electrical Contractor.
If you’d like to see a variety of examples, take a look at our Gallery